Security and Data Handling Statement

At Abilr, protecting user information is a top priority. This statement outlines our practices for securing personal data, managing access, and maintaining platform integrity.

1. 🛡️ Data Security Overview

  • Abilr uses industry-standard encryption (SSL/TLS) to protect all data in transit.
  • Personal data is stored on secure, encrypted servers managed by verified third-party cloud providers.
  • Payment data is never stored directly on Abilr servers.

2. 💳 Payment Information Handling

  • All payments are processed via PCI-DSS-compliant providers:
    • Stripe for card transactions
    • STP/Conekta for SPEI bank transfers
  • Abilr does not store full credit card or bank account numbers.
  • Tokenized identifiers are used to associate users with their payment methods securely.

3. 🔐 User Account Protection

  • Passwords are stored using one-way cryptographic hashing (bcrypt).
  • Two-factor authentication (2FA) is planned for V1.
  • Suspicious login or activity triggers automatic alerts and account lockdowns.
  • Users are responsible for maintaining the confidentiality of their own login credentials.

4. 🔍 Access Control & Internal Handling

  • Only authorized staff with specific clearance can access user or transaction data.
  • Access is restricted using role-based permissions and logged for transparency.
  • Admin staff are trained in data privacy compliance and safe handling procedures.

5. 🧑‍💻 Third-Party Integrations

Abilr integrates with the following providers:

Provider Purpose Security Certification
Stripe Payment processing PCI-DSS Level 1
STP/Conekta Bank transfers (SPEI) CNBV-regulated, encrypted
Google Cloud Data hosting & storage ISO 27001, SOC 2, GDPR
Email APIs Communication and alerts TLS/SSL + OAuth2 access

6. ⏳ Data Retention

  • User data is retained only as long as necessary to deliver services and comply with legal obligations.
  • Inactive accounts are deleted or anonymized after 24 months of inactivity (with prior notice).

7. 🧾 Legal Compliance

  • Abilr complies with applicable data protection laws, including:
    • Mexico’s Federal Law on Protection of Personal Data (LFPDPPP)
    • General Data Protection Regulation (GDPR) — applicable to EU users
  • Users may request data access, correction, export, or deletion at any time.

8. 📢 Security Breach Protocol

In the event of a security breach:

  • Affected users will be notified within 72 hours of detection.
  • Abilr will promptly initiate a full internal review, disable compromised systems, and reset user credentials if necessary.
  • Public updates will be issued via official support channels.

✅ User Responsibility

  • Keep your login credentials confidential.
  • Avoid sharing sensitive info (bank details, personal IDs) via chat.
  • Report any suspicious activity to Abilr immediately.

📌 Acceptance

By using Abilr, you acknowledge and accept this Security and Data Handling Statement, in conjunction with our Privacy Policy and Terms of Service.

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